Mrs. Hinze

The landlady of the boarding house in San Moritz in which Lira resides. She's a kindly old lady, who apparently doesn't speak a word of English. She primarily relies on her granddaughter, Elena, to impart her desires to the boarders.

She's apparently a long-time friend of Eva Klein, and insists that someone always picks up a fresh bouquet of roses from her flower shop every Tuesday.